Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. To find out more about our process, please check out the Refund Policy.
When will I get my order?
We currently only ship within the United Kingdom.
Delivery times
Orders are usually dispatched within 1–3 working days of being placed.
Once your order has been dispatched, estimated delivery times are:
- Standard UK Delivery: 2–4 working days
- Express UK Delivery: 1-3 working days
Please note that delivery times are estimates and are not guaranteed. Delivery may occasionally take longer during busy periods, bank holidays, sales, or circumstances outside our control. If you have any concerns, please do not hesitate to contact us.
How much does shipping cost?
Delivery charges are calculated and displayed at checkout before you complete your purchase.
- Standard UK Delivery - Royal Mail Tracked 48®: £3.99
- Express Delivery - Royal Mail Tracked 24®: £5.99