Shipping policy
Thank you for shopping with us. As a small business, we try our best to post your parcel as quickly as possible.
UK Delivery
We currently only ship within the United Kingdom.
Delivery times
Orders are usually dispatched within 1–3 working days of being placed.
Once your order has been dispatched, estimated delivery times are:
- Standard UK Delivery: 2–4 working days
- Express UK Delivery: 1-3 working days
Please note that delivery times are estimates and are not guaranteed. Delivery may occasionally take longer during busy periods, bank holidays, sales, or circumstances outside our control. If you have any concerns, please do not hesitate to contact us.
Delivery costs
Delivery charges are calculated and displayed at checkout before you complete your purchase.
- Standard UK Delivery - Royal Mail Tracked 48®: £3.99
- Express Delivery - Royal Mail Tracked 24®: £5.99
Order processing
Orders are processed on working days, Monday to Friday, excluding UK bank holidays.
Orders placed at weekends or on bank holidays will be processed on the next working day.
We try our absolute best to stick to our estimated delivery times and provide the best customer service we can however, as a small business general life can take over. Please be kind.
Once your order has been dispatched, you will receive a confirmation email containing any available tracking information.
Delayed or missing orders
If your order has not arrived within the expected delivery timeframe, please contact us at hello@bigbeansapparel.com with your order number and we will do our best to assist you.
Please allow the appropriate delivery timeframe to pass before contacting us about a delayed order.
Incorrect delivery address
Please make sure your delivery address is correct before completing your order.
If you realise that you have entered an incorrect address, please contact us as soon as possible at hello@bigbeansapparel.com
We will not be able to change the delivery address once an order has been dispatched.